Refund Policy

Refund Policy – ​​Oh My Shave

1. Right of Withdrawal

The customer has 14 days from receipt of their order to exercise their right of withdrawal and request a refund.

2. Refund Conditions

To be eligible, products must be returned in their original condition, unused and in their original packaging. Damaged or incomplete products will not be eligible for a refund.

3. Return Procedure

The customer must contact our customer service at [email protected] before any return. The customer is responsible for the shipping costs for the return of the product, unless it is an error on our part.

4. Reimbursement Deadlines

Once the product has been returned and inspected, a confirmation email will be sent. The refund will be made within 14 business days, directly to the original payment method.

5. Non-Refundable Products

Some products, such as personalized or opened items, cannot be refunded due to hygiene and safety reasons.